1. Is this only a jewelry store or is it more of a gallery?
We are more of a gallery, so please come visit and say hi! However, if you fall in love with a piece, you can purchase it as well.
2. Are the Jewelry pieces one of a kind?
All our jewelry at Veniroe are personally inspired and designed by Gemma Park and made by the group of artisans and craftman with highest caliber. These are the reasons why our jewelry is so unique and truly one of a kind, which you cannot find anything like it anywhere else!
3. What days are you opened?
We are open on Monday through Saturday 11 am to 6 pm. Please feel free to stop by and talk to us. Everyone has their story to tell. We would love to hear it!
4. Do you have other store locations?
Yes, we currently have one more store opened in Korea, and we are currently looking to expand in the future.
5. Is the gold and diamond in all your pieces real?
Yes, we only use highest grade diamonds and 18k gold in three different finishes such as white, yellow and rose.
6. Do you have to make an appointment to buy a product in the store?
We would recommend you to make an appointment, so we are better prepared to assist you. But walk-ins are welcome as well.
7. Do you ship internationally?
Yes, we do international shipping. Just call or email us at email@example.com with your name, contact information (email address or phone number), and items to order.
8. What are your return policies?
We have a 30-day return policy, and you can make an exchange with another product. You can find more informations under the policies.
9. What payment methods do you accept?
We accept cash, check, and any major debit and credit cards.
10. Is there any limit to the amount I can order?
No, there is no limit to how many items you can order.
11. Can I get some help with cleaning and maintenance with my own jewelry, even from elsewhere?
Absolutely. If you bring your jewelry which needs repair, we will examine thoroughly and try to repair it if possible, or help you to restore to its best shape. Veniroe can also provide a prefessional jewelry cleaning without a charge.
12. Do you do ring re-sizing at the store?
Yes, we do ring re-sizing.